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PUBG Unknown Error Fixing Tutorial

Apr 29,2022 - PUBG Studio (Free)

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PUBG is more than just a game; it is a source of addiction. This game is so enjoyable that I can’t stop playing it. One PUBG game is a must for the most of it’s lovers. The exciting aspect of the game is that you no longer have to spend a fortune on PUBG PC because downloading and playing the game only takes a few clicks. The frustrating part is that the game is currently PUBG riddled with unknown errors that ruin the experience of the players and, in the worst cases, cause the game to refuse to load.

If you are one of the latter and are wondering if there is a solution for PUBG unknown error, we have compiled all available information on the subject. Continue reading to learn more about PUBG PC and whether a fix for the unknown error is available.

PUBG Unknown Error may have many reasons for this, the most common of which is a slow internet connection. The majority of the issues that PUBG users face can be resolved by connecting to a better internet connection (preferably a strong WiFi).
One such issue we will talk today is an error message that reads: Unknown Error: Please restart your device and try again. Error Code:
556793857 (Tap cancel to exit game)

This is followed by a button labelled OK. The game will be closed if you press the OK button. You might be receiving a different error code than we are receiving.

pubg unknown error fixing

More about Unknown error on PUBG

People who are plagued by the error are frustrated by the game’s poor upkeep. Some people even took to Twitter and Reddit to express their displeasure with the game. We believe the unknown error is due to server overload as the game transitioned from paid to free-to-play. As a result of this transition, millions of players downloaded the game and began playing, resulting in an unknown error.

Not only are there issues with server issues, bugs, and cheaters, but some people are also experiencing broken sounds, which appear to be adding fuel to the fire. Players from North America, South America, Europe, Russia, and the United Kingdom are all experiencing it and demanding a solution.

How to fix the unknown error?

The devs have recommended that players who are experiencing this perform several troubleshooting steps in order to get PUBG PC running normally. Here are some workarounds you can try to see if they resolve the problem.

Try a fresh PUBG installation

When everything goes wrong, the best option is to reinstall the game and that should ideally resolve your PUBG Unknown Error. Uninstall the game completely from Steam to perform a clean installation; here’s how.

  • Launch Steam and select Uninstall from the menu that appears when you right-click on PLAYERUNKNOWN’S BATTLEGROUNDS.
  • After that, delete the game-related folders by pressing Windows+R, typing percent localappdata%, and clicking Ok.
  • Remove the “TslGame” folder from the installation directory, as well as the BEService pubg.exe file.
  • Install PUBG PC once more via Steam.

Update Windows To Fix PUBG Unknown Error

Issues encountered in the game are frequently caused by older versions of Windows. So, try installing the most recent Windows updates to resolve PUBG PC’s unknown errors and resume normal gameplay. To download and install new updates, follow the steps below.

  • Select Windows Update by clicking on the start menu and typing “windows update” into the search box.
  • When the Windows Update screen appears, click the “Check for updates” button and wait a few minutes while the program searches for and installs new updates on your PC.

Start the PUBG game as an administrator

Running PUBG PC in administrator mode occasionally fixes a few errors, so it’s worth a shot. Simply right-click TsIGame.exe and choose “Run as Administrator.”

DNS Refresh

When PUBG PC displays the unknown error, it is usually because your internet connection isn’t working properly. Flushing DNS will assist you in determining whether your internet is functioning properly or if the game is not receiving or sending data. Here’s how to go about it.

  • Start the command prompt by going to the start menu and typing CMD into the search bar.
  • Choose “Run as Administrator” from the context menu when you right-click on Command Prompt.
  • After launching the console, enter “ipconfig /release” and press the Enter key.
  • Then type “ipconfig /renew” and press enter, followed by “ipconfig /flushdns” and pressing the “Enter” button once more.
  • Start PUBG PC and see if the error has been resolved.

Is an official fix on the way for PUBG Unknown Error?

Devs addressed the issue and took to their official Twitter handle to inform players that they are looking into the matter. They also stated that they are working on lobby issues and will have them resolved as soon as possible.

Stay tuned here for more information.


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